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Extra Bookings for Pet Sitters

• We now have a separate website for pet owners - www.petsittersalliance.com
• We take and pass on bookings from and to all areas of the country
• We have a preliminary phone chat with new clients to be sure the pet is suitable for boarding.
• If all is OK, we give them a password to download a booking form. This takes full details of the client & pet, pet behaviour, vet, emergency contact, etc.
• We check the form, and pass on the booking to our nearest suitable member

Payments

• As an independent petsitter, you will have your own scale of charges.
• We add a 20% Petsitters Alliance Agency fee.
• The client sends us the Agency fee as a deposit before we confirm the booking. 
• We ask the client to pay your fee on arrival with their pet or pets.
• You may of course ignore our advice, and choose to charge the client at the end of the booking – but if the client doesn’t pay for any reason there is little that you will be able to do about it.

Repeat Bookings

• When we find you a client, we expect (it is part of our Terms and Conditions) that the client will make repeat bookings through the Agency.
• We add a 10% Agency fee for repeat bookings.
• As with first bookings, the client sends us the Agency fee as a deposit before we confirm the booking. 

Booking Exchange

• more about the Booking Exchange......

Monitoring

• We monitor the performance of all petsitters in two ways:
  • client feedback and satisfaction
  • proportion of repeat bookings
• You will start with a score of 5.
  • positive feedback will increase your score
  • negative feedback will decrease your score
  • a high proportion of repeat bookings will increase your score
  • a low proportion of repeat bookings will decrease your score
• The chances that we will choose you for a client will be increased by a high score, and decreased by a low score.